Privacy Policy

Privacy Policy

1. Introduction

At Audrey Murphy Counselling ("we," "our," "us"), we are committed to protecting your privacy and handling your personal information with transparency and integrity. This Privacy Policy outlines how we collect, use, and protect the information you provide when you contact us via our website, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

The only personal information we collect is what you voluntarily provide through our contact form, which may include:

• Your name
• Your email address
• Any other information you choose to include in your message

3. Legal Basis for Collecting and Processing Information

Under the GDPR, we process your information based on your explicit consent, provided when you check the consent box on our contact form. You have the right to withdraw this consent at any time by contacting us using the details provided below.

4. Purpose of Collecting Information

We collect and use your information solely to:

• Respond to your inquiries
• Provide information or services you request
• Communicate with you as necessary

We do not share your information with third parties or use it for purposes outside of those stated here.

5. Data Retention

We will retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish for your information to be deleted from our systems, you may request this by contacting us at any time.

6. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You may request access to the personal data we hold about you.
• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You may request that we limit the processing of your data under certain conditions.
• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data under certain conditions.

To exercise these rights, please contact us using the contact details below. We will respond to your request within the timeframes required by GDPR.

7. Data Protection and Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorized access, loss, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. We will post any updates on this page and, where required, notify you of any significant changes. The effective date at the top of this policy will indicate when the latest updates were made.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, or if you would like to exercise any of your rights under GDPR, please contact us at:

audrey.murphycounselling@gmail.com